Haley Ford Body Shop and Collision Center in Chester, VA
Haley Ford Collision Center on Route 1 in Chester is a Ford Certified body shop that repairs all makes and models. In Virginia, you choose the shop that fixes your car, not your insurance company. Call 804-748-2253 or request an estimate, and we’ll help with the claim and the tow from there.
Request a collision estimate or appointment
Tell us about your vehicle and pick a day that works, and our collision team will confirm your appointment. Body Shop hours: Monday–Friday 8 a.m.–5 p.m.; closed Saturday and Sunday.
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In Virginia, you choose the body shop
Your insurer can suggest a shop, but Virginia law says it can’t require you to use one, or pressure you into it, as a condition of paying your claim. If an insurer recommends a shop, it has to tell you you’re under no obligation to use it, and whether it has a financial interest in that shop (Va. Code § 38.2-517).[1] Your insurer still only has to pay what similar shops in the area charge for the repair, so ask us to work with your adjuster on the estimate.[1] If you believe an insurer pressured you, you can file a complaint with Virginia’s State Corporation Commission.[1]
What Ford certification means for your repair
Haley Ford Collision Center is part of the Ford Certified Collision Network. Ford checks network shops’ tools, equipment, training and facility, and gives them Ford’s repair procedures.[3] For you, that means:
- Repairs that follow Ford’s published procedures
- Genuine Ford parts, which Ford requires for its driver-assist systems to work as designed[2]
- Pre- and post-repair diagnostic scans on every damaged vehicle[2]
- Ford-paid warranty paint and body work, which Ford requires to be done at a certified shop[4]
- Help with the insurance claim from start to finish
Collision repair services
- Color-matching and repainting
- Body panel repair or replacement
- Frame and structural repair
- Paintless dent repair
- Hail damage repair
- Glass replacement
We stock genuine Ford parts and order the right components for other makes. See current body shop specials, plus service and parts specials.
After an accident: what to do first
- Make sure everyone’s safe. Check on everyone involved and call 911 if anyone is hurt or the road is blocked.
- Document it. Exchange information with the other driver, and photograph the damage, the scene and the other vehicle’s plate.
- Call your insurer as soon as you reasonably can, and tell them you want Haley Ford Collision Center to do the repair.
- Call us at 804-748-2253. If your vehicle isn’t drivable, we’ll help arrange a tow to Route 1.
How the insurance claim works here
- You file the claim and give your insurer our name.
- We inspect the vehicle and write the estimate.
- Your adjuster reviews it, in person or from our photos. If we find hidden damage once the car is apart, we send a supplement for approval.
- We repair the vehicle to the manufacturer’s procedures.
- You pay your deductible, if your policy has one, and the insurer pays the rest of the covered repair.
Why driver-assist calibration shows up on your estimate
On today’s Fords, cameras and radar sit behind the bumper cover, grille and windshield. Ford requires a calibration after any repair that touches those parts, even when no warning light comes on, because a sensor that’s a few degrees off may not set a code.[2] That’s why a bumper or windshield repair can include a calibration line. Our ADAS calibration guide (coming Dec 8) explains it in detail.
Not driving a Ford? We fix every make
Ford certification sets the standard for our tools, training and procedures, and that carries over to every vehicle we repair, whatever the badge. For other makes we follow that manufacturer’s repair procedures and use the parts your insurer and you agree on.
Collision guides
- Available now
Hit a Deer Near Chester? What to Do in the First 10 Minutes
Safety steps, what insurance covers and your right to choose a shop.
- Coming Dec 8
Why Your Collision Estimate Includes ADAS Calibration
Cameras, radar and windshields on today’s Fords.
- Coming Dec 11
Why Did My Insurer Total My Car?
Total-loss rules in Virginia and your options.
- Coming Dec 29
Tariffs and Repair Costs in 2026
When genuine Ford parts save you money.
- Coming Jan 4
EV and Hybrid Collision Repair
What’s different, and why certification matters.
Frequently asked questions
Do I have to use the body shop my insurance company recommends?
No. Virginia law says an insurer can’t require you to use a particular shop, or pressure you into one, as a condition of paying your claim (Va. Code § 38.2-517).[1] Tell your insurer you want Haley Ford Collision Center and we’ll work with your adjuster.
Do I need to drive a Ford to use Haley Ford Collision Center?
No. We’re Ford Certified, and we repair all makes and models using genuine or manufacturer-approved parts and that manufacturer’s repair procedures.
Why choose a certified collision center over an independent shop?
A Ford Certified shop has met Ford’s standards for tools, training and facility, follows Ford’s repair procedures and uses genuine Ford parts, which Ford requires for its driver-assist systems.[3][2] Ford also requires that Ford-paid warranty paint and body work be done at a certified shop.[4]
Why is there a calibration charge on my collision estimate?
Ford requires driver-assist sensors to be calibrated after any repair that touches them or the parts in their view, like bumper covers, grilles and windshields, even when no warning light is on.[2] A sensor that’s slightly off can still keep the system from working as designed.
Will my insurance pay for a Ford Certified repair?
Your insurer pays for the repair your policy covers, at rates similar to other shops in the area.[1] We write the estimate to Ford’s procedures and work with your adjuster, including on any hidden damage we find once the car is apart.
What should I do after hitting a deer near Chester?
Get off the road if you can, turn on your hazards, and call 911 if anyone is hurt or the deer is blocking traffic. Photograph the damage, call your insurer, then call us at 804-748-2253. Our deer collision guide covers what insurance pays for and the first 10 minutes step by step.
Sources
Facts on this page come from these sources, checked October 2026. Bracketed numbers in the text match the numbers below.
- Code of Virginia, “§ 38.2-517. Unfair settlement practices; replacement and repair.” law.lis.virginia.gov/vacode/38.2-517 Right to choose a repair shop, insurer disclosures and the prevailing-rate limit.
- Ford Motor Company, “Collision Position Statement: ADAS Integrity and Repair Technical Imperatives,” May 1, 2026. rts.i-car.com Pre- and post-repair scans, calibration and genuine parts.
- Ford Motor Company, “Ford Certified Collision Network Program Overview.” vdm.ford.com What network shops are assessed on.
- Autobody News, “Ford FCCN Program Updates…,” April 28, 2026. autobodynews.com Ford-paid warranty paint and body work at certified shops.
Had an accident? Start here.
Hours: Monday–Friday 8 a.m.–5 p.m. · Saturday and Sunday closed · 10724 US-1, North Chesterfield, VA 23237. Driving from Colonial Heights? We’re about 15 minutes up I-95; see directions from Colonial Heights. For upkeep after the repair, see our Ford service and ownership guide.
General information only, not legal or insurance advice. Coverage, deductibles and claim decisions are set by your insurance policy and insurer. Ford Certified Collision Network status applies to Haley Ford Collision Center; certification requirements are set by Ford Motor Company. Ford is a trademark of Ford Motor Company.
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Haley Ford
10724 US-1
North Chesterfield, VA 23237
- Sales: 804-748-2253